TTA-75056 Industrial Service Systems, 4 cr

Person responsible

Miia Martinsuo


Implementation Period Person responsible Requirements
TTA-75056 2018-01 3 Miia Martinsuo
Two assignments and exam.

Learning Outcomes

This course familiarizes the students with the configuration of service offerings, design of service delivery systems, and organization and management of service systems in industrial firms. After participating in the course, the students will know the components of modern, successful industrial service systems, understand their design and coordination requirements, and are capable to analyze and utilize industrial service systems in companies' business.


Content Core content Complementary knowledge Specialist knowledge
1. Configuration of service offerings     
2. Design of service delivery systems  Coordination and success of service systems   
3. Managing service systems in industrial firms     
4. Analyzing service systems  Control of service systems   


Course Mandatory/Advisable Description
TTA-11010 Teollisuustalouden perusteet Mandatory    
TTA-72030 Toiminnanohjaus Advisable    

Additional information about prerequisites
Basics of industrial management (teollisuustalouden perusteet) or equivalent is a necessary prerequisite. Also students will benefit from basic knowledge in operations management.

Correspondence of content

Course Corresponds course  Description 
TTA-75056 Industrial Service Systems, 4 cr TTA-75057 Industrial Service Systems, 5 cr  

Updated by: Baggström Minna, 09.03.2018