NOVI’s Research results are published in academic conferences, journals and also in more pragmatic publications. You can find all the publications of our personnel from the TUT Portfolio by searching by author name. 

Some of the most recent journal publications of NOVI researchers:


Aramo-Immonen, H.,  Jussila, J.,  Huhtamäki, J.  (2015) “Exploring co-learning behavior of conference participants with visual network analysis of Twitter data”, Computers in Human Behavior, Available online 18 March 2015, ISSN 0747-5632,

Ilvonen, I., Jussila, J., Kärkkäinen, H., & Päivärinta, T.  (2015) “Knowledge security risk management in contemporary companies–toward a proactive approach”, 3941-3950. In Proceedings of the 48th Hawaii International Conference on System Sciences.

Palvalin, M., Vuolle, M., Jääskeläinen, A., Laihonen, H., & Lönnqvist, A. (2015). SmartWoW–constructing a tool for knowledge work performance analysis. International Journal of Productivity and Performance Management, 64(4), 479 – 498.


Jussila, J., Huhtamaki, J., Henttonen, K., Karkkainen, H., & Still, K. (2014), “Visual network analysis of Twitter data for co-organizing conferences: case CMAD 2013”, In System Sciences (HICSS), 2014 47th Hawaii International Conference on (pp. 1474-1483). IEEE.

Pettersson, E., Aramo-Immonen, H., & Jussila, J. (2014) “Social media utilization in B2B networks’ organizational learning – Review and research agenda proposal”, Journal of Mobile Multimedia, 10(3-4), 218–233.

Jääskeläinen, A., Laihonen, H. and Lönnqvist, A. (2014) ”Distinctive features of service performance measurement”, Journal of Operations and Production Management, 34(12), pp. 1466-1486.

Jääskeläinen, A. and Laihonen, H (2014) “A strategy framework for performance measurement in the Public Sector”, Public Money & Management, 34(5), 355-362.

Jääskeläinen, A. and Laihonen, H. (2014) “Applying performance measurement in service operations: analysis of contextual differences”, International Journal of Business Performance Management, 15(3), 243-261. DOI:10.1504/IJBPM.2014.063024

Laihonen, H., Jääskeläinen, A. and Pekkola, S. (2014) “Measuring Performance of a Service System – from organizations to customer-perceived performance“, Measuring Business Excellence 18(3).

Laihonen, H. and Sillanpää V. (2014) “What is the role of knowledge management in establishing the effectiveness of public welfare services?”, Knowledge and Process Management, 21(2), pp. 112-121. DOI: 10.1002/kpm.1438

Laihonen, H. (2014) “A managerial view of the knowledge flows of a health-care system”, Knowledge Management Research & Practice advance online publication, March 17, doi: 10.1057/kmrp.2014.3

Ruostela, J., Lönnqvist, A., Palvalin, M., Vuolle, M., Patjas, M. and Raij, A-L. (2014) ‘New Ways of Working’ as a tool for improving the performance of a knowledge-intensive company, Knowledge Management Research & Practice advance online publication, March 10, 2014; doi:10.1057/kmrp.2013.57

Syysnummi, P. and Laihonen, H. (2014). “Top Management’s Perception of Knowledge Management in a Vocational Education and Training Organization in Finland”, International Journal of Educational Management, 28(1), 53-65.


Helander, N., Jussila, J., Kärkkäinen, H. (2013). “Value Creation in Business-to-Business Crowdsourcing”, International Journal of Knowledge Society Research, 4(4), 52-63.

Jussila, J. J., Kärkkäinen, H., Leino, M. (2013). “Innovation-related benefits of social media in Business-to-Business customer relationships”, Int. J. Advanced Media and Communication, 5(1), 4-18.

Jääskeläinen, A., Laihonen, H. (2013) “Overcoming the Specific Performance Measurement Challenges of Knowledge-intensive Organizations”, International Journal of Productivity and Performance Management, 62(4), 350 – 363.

Kukko, M. (2013), “Knowledge Sharing Barriers in Organically Grown Software Company”, The Journal of High Technology Management Research, 23, 18-29.

Kukko, M. (2013), “Knowledge Sharing Barriers of Acquisitioned Growth: A Case Study from a Software Company”, International Journal of Engineering Business Management, W.H. Ip (Ed.), ISBN: 1847-9790, InTech, DOI: 10.5772/56005.

Kärkkäinen, H., Jussila, J., Väisänen, J (2013), “Social Media Use and Potential in Business-to-Business Companies’ Innovation”, International Journal of Ambient Computing and Intelligence, 5 (1), 53-71.

Lönnqvist, A., & Laihonen, H. (2013), ”Managing regional development: a knowledge perspective”, International Journal of Knowledge-Based Development, 4(1), 50-63.

Myllärniemi, J., Vuori, V., Helander, N., Ilvonen, I., Okkonen, J. and Virtanen, P. (2013), “The role of an intermediator organisation in collaboration: how can an intermediator enhance value co-creation?”, Int. J. Applied Systemic Studies, 5, (1/2), 3–21.

Palvalin, M., Lönnqvist, A. & Vuolle, M. (2013) “Analysing the impacts of ICT on knowledge work productivity”, Journal of Knowledge Management, 17 (4).

Salonius, H. & Käpylä, J. (2013) “Exploring the requirements of regional knowledge-based management”, Journal of Knowledge Management, 17 (4).

Sillanpää, V. (2013) “Measuring the impacts of welfare service innovations”, International Journal of Productivity and Performance Management, 62 (5), 474 – 489.

Virtanen, P., Myllärniemi, J., Wallander, H. (2013), ”Diversifying higher education: facilitating different ways of learning”, Campus-Wide Information Systems, 30(3), 201 – 211.

Yigitcanlar, T., Lönnqvist, A. (2013), “Benchmarking knowledge-based urban development performance: Results from the international comparison of Helsinki”, Cities, 31, 357-369.

2012 – 2011

Helander, N., Kukko, M., and Virtanen, P. (2011), “A knowledge management view to a strategic change in a high-tech company “, International Journal of Strategic Change Management, 3(1/2), 76-89.

Jussila, J. J., Kärkkäinen, H., & Leino, M. (2012), “Social media’s opportunities in business-to-business customer interaction in innovation process”, Int. J. Technology Marketing, 7(2), 191–208.

Jussila, J. J., Kärkkäinen, H., & Leino, M. (2012). “Learning from and with Customers with Social Media: A Model for Social Customer Learning”, International Journal of Management, Knowledge and Learning, 1(1), 5-25.

Jääskeläinen, A. and Lönnqvist, A. (2011), “Public service productivity: how to capture outputs?”, International Journal of Public Sector Management, 24(4), 289-302.

Jalonen, H. and Lönnqvist, A. (2011), “Exploring the Critical Success Factors for Developing and Implementing A Predictive Capability in Business”, Knowledge and Process Management, 18(4), 207-219.

Jääskeläinen, A., Laihonen, H., Lönnqvist, A., Palvalin, M., Sillanpää, V., Pekkola, S. and Ukko, J. (2012). A contingency approach to performance measurement in service operations, Measuring Business Excellence, 16(1), 43-52.

Käpylä, J., Laihonen, H., Lönnqvist, A. and Carlucci, D. (2011), “Knowledge-intensity as an organisational characteristic”, Knowledge Management Research & Practice, 9, 315-326.

Kortelainen, S., Piirainen, K., Kärkkäinen, H. and Tuominen, M. (2011), “Dependency between learning and profitability in different industry conditions: a system dynamic simulation”, International Journal of Business Innovation and Research, 5(2), 229-253.

Laihonen, H. (2012), “Knowledge structures of a health ecosystem”, Journal of Health Organization and Management, 26(4), 542-558.

Laihonen, H., Jääskeläinen, A. Lönnqvist, A. and Ruostela, J. (2012).” Measuring the productivity impacts of new ways of working”, Journal of Facilities Management, 10(2), 102-113.

Lönnqvist, A. & Laihonen, H. (2012). “Welfare service system productivity: the concept and its application”, International Journal of Productivity and Performance Management, 61(2), 128 – 141.

Sillanpää, V. (2011), “Performance measurement in welfare services: a survey of Finnish organisations”, Measuring Business Excellence, 15(4), 62-70.

Sillanpää, V. & Laihonen, H. (2012), ”Managing Intellectual Capital in Non-profit Elderly Care Organizations”, International Journal of Information Systems in the Service Sector, 4(4), 74-87.

Vuolle, M. (2011), “Intangible benefits of mobile business services”, International Journal of Learning and Intellectual Capital, 8(1), 50-62.

Vuori, V., Okkonen, J. (2012), “Knowledge sharing motivational factors of using an intra-organizational social media platform”, Journal of Knowledge Management, 16(4), 592-603.