KIE-08107 Intercultural Workplace, 2-3 cr

Additional information

-Students will be accepted on the course according to the time of sign-up.

-Please enroll in the waiting list if the course is full because it is still highly probable you will get a place in the course.

-Students can select to work for 2 or 3 credits in this course when the course starts.



Person responsible

Carlos Mendoza Santana

Lessons

Implementation Period Person responsible Requirements
KIE-08107 2019-01 1 Carlos Mendoza Santana
KIE-08107 2019-02 3 Carlos Mendoza Santana
KIE-08107 2019-03 4 Carlos Mendoza Santana

Learning Outcomes

During this course, students focus on learning and practicing intercultural competencies that enhance cross-cultural collaboration in the workplace in one-on-one situations and in multicultural teams. In the first part of the course, students will identify the communicational barriers and cultural negotiation styles to solve challenges in one-on-one situations in intercultural encounters. In addition, they will identify the influence of culture and language in job interviews and strategies to access working opportunities in an foreign cultural environment. In the latter part of the course, students will distinguish the most common challenges in multicultural teams and strategies to solve them. Furthermore, participants in the course will deepen their knowledge about working cultures around the globe using sources commonly used by companies. Finally, students will analyze real cases of challenges that employees, employers and companies have faced while working in an intercultural workplace or a cultural foreign environment. At the end of the course students will be able to: identify cultural communicational barriers and cultural approaches to solve conflicts. identify the influence of cross-cultural differences on job interviews. apply strategies to work and manage projects in multicultural teams. recognize core working values of a culture of their interest. contrast the similarities and differences between local, national and corporate culture.

Content

Content Core content Complementary knowledge Specialist knowledge
1. -Cultural communicational barriers and cultural approaches to solve conflicts -Importance of cross-cultural differences in job interviews and strategies to access working opportunities (verbal and nonverbal communication)     
2. -Benefits of cultural diversity in the workplace (multicultural teams) -Strategies to work, set and manage succesful multicultural teams -Common challenges in multicultural teams and strategies to solve them      
3. - Task-oriented and people-oriented cultures - Working cultures around the globe      

Instructions for students on how to achieve the learning outcomes

To achieve the learning outcomes, students will - attend a minimum of 80% of the face-to-face lessons in the classroom - read texts / watch videos and then take part in group discussions face-to-face and in online environments - analyze a case of challenges in an intercultural workplace or multicultural team - participate actively in the lessons giving and receiving feedback from other students - write a final portfolio consisting of the collection and the reflection of activities done during the course

Assessment scale:

Numerical evaluation scale (0-5)

Partial passing:

Completion parts must belong to the same implementation



Correspondence of content

Course Corresponds course  Description 
KIE-08107 Intercultural Workplace, 2-3 cr KIE-08106 Intercultural Workplace, 2 cr  

Updated by: Mendoza Santana Carlos, 29.03.2019