Tag Archives: knowledge-intensive

New publication: Measurement challenges of knowledge-intensive organizations

Posted on 12.5.2013 by Maiju Vuolle

The purpose of this paper is to identify practical ways to overcome the specific performance measurement challenges of knowledge-intensive organizations. By reviewing performance measurement, service management and human resources management literature the paper recognizes two aspects that are crucial for … Continue reading →

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A new journal paper on knowledge-intensive services

Posted on 24.11.2011 by Harri Laihonen

A co-authored paper by Käpylä et al. published in Knowledge Management Research & Practice The sector of knowledge-intensive business services (KIBS) has a central role in modern economies. However, there are no explicit and generally acknowledged criteria for characterising KIBS … Continue reading →

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