Category Archives: Press releases

New publication: Measurement challenges of knowledge-intensive organizations

Posted on 12.5.2013 by Maiju Vuolle

The purpose of this paper is to identify practical ways to overcome the specific performance measurement challenges of knowledge-intensive organizations. By reviewing performance measurement, service management and human resources management literature the paper recognizes two aspects that are crucial for … Continue reading →

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New publication: Measuring the impacts of welfare service innovations

Posted on 12.5.2013 by Maiju Vuolle

Earlier research highlights the need for the welfare service sector to measure the impacts of their services. However, it seems that the welfare services lack measures to show their long-term effects and impacts. This paper presents a framework to measure … Continue reading →

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New publication: Knowledge management practices in healthcare services

Posted on 12.11.2012 by Harri Laihonen

This new publication develops understanding about the role of information and knowledge in healthcare processes and thereby creates a basis for practices that would better support the actual service provision. The paper models and analyzes the service processes of two … Continue reading →

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Critical perspectives on national intellectual capital analysis

Posted on 9.8.2012 by Harri Laihonen

The latest issue of Journal of Intellectual Capital includes three articles by Novi researchers on the theme of national intellectual capital. The common theme in the papers is the critical examination of existing measurement practices and their underlying assumptions. The … Continue reading →

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Dr. Harri Laihonen studied knowledge structures of a health ecosystem

Posted on 18.7.2012 by Harri Laihonen

Dr. Harri Laihonen constructs a health ecosystem framework and studies its applicability in analyzing knowledge structures of a Finnish regional health system (Health Care District of Forssa, FSTKY) in his recent article published in Journal of Health Organization and Management … Continue reading →

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Professor Craig S. Fleisher visited in Tampere University of Technology

Posted on 26.3.2012 by Harri Laihonen

Doctor Craig Fleisher, who we all know as a famous scientist and expert at the field business and competitive intelligence, participated a doctoral workshop at TUT on Friday March 16th. With Professor Mika Hannula, dean of faculty of Business and … Continue reading →

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New publication on measurement in service operations

Posted on 18.3.2012 by Harri Laihonen

Novi researchers as co-authors in a newly published reserach article. The paper applies a fresh approach to performance measurement in services and constructs a framework that acts as a foundation for further research in a three-year research project on ‘Innovative … Continue reading →

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Publication on service system productivity

Posted on 2.2.2012 by Harri Laihonen

An article by Lönnqvist and Laihonen published in International Journal of Productivity and Performance Management The article examines productivity at the level of a welfare service system and aims at optimizing the performance of the whole system. A definition for … Continue reading →

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Prof. Samuli Pekkola appointed editor-in-chief of the Scandinavian Journal of Information Systems

Posted on 20.1.2012 by Harri Laihonen

Professor Samuli Pekkola, Head of the Department of Business Information Management and Logistics at Tampere University of Technology (TUT) has been appointed editor-in-chief of the Scandinavian Journal of Information Systems (SJIS). SJIS is the oldest information systems journal in Europe … Continue reading →

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Special Issue of Measuring Business Excellence

Posted on 29.11.2011 by Harri Laihonen

Prof. Lönnqvist as a guest editor of special issue Measuring Business Excellence The special issue consists of revised papers originally presented during the 6th International Forum on Knowledge Asset Dynamics (IFKAD) conference organized in June 2011 in Tampere, Finland. Special … Continue reading →

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