Business Excellence programme
How effective are your business processes? Would it be possible to reduce the production time of your processes tenfold?
The Business Excellence Programme introduces a systematic approach and methods for planning, monitoring, measuring and managing the business process performance of your company. These processes and project management methods are developed and tested in diverse business areas, such as the manufacturing industry, finance and banking sector.
In this programme you will choose one of your business processes and analyse it through three different process management tools. The final stage of the programme focuses on the strategic project management level: how to manage these kind of development projects and how to prioritise them?
The learning goals
The programme concentrates on understanding the value of the business process management and principles of LEAN management, and how to apply them. The programme introduces Six Sigma best practices methodologies and the Theory of Constraints methodologies in different environments. You will also understand the connection and importance between process improvement and project management. You will get a great deal of practical examples and real-life case studies to evaluate your processes.
By the end of the programme you will be equipped to:
- apply concepts and tools to manage your business processes
- gain a clear picture of the current state of your operations
- create an action plan for the transformation of your business
- identify the organisational and financial benefits of the transformation
Target group
This programme is designed for business process owners, managers, developers and practitioners, for anyone who is interested in process performance development. For example, business line managers, business development managers, quality managers, and operational excellence managers.
Content
The programme consists of five sets of 5-day modules and projectwork. There will be a lot of practical examples and real-life case studies to evaluate.
Modules:
1. Business Process Management
2. Lean Management
3. Six Sigma
4. The Theory of Constrains
5. The Strategic Project Management
The programme will be held in English and you will be awarded 30 credit points.
During the training days, the participants will bring their own laptops installed with Minitab 16, iGrafx and MS Project software programs.
Trainers
Kimmo Ivori, CEO, Critical Chain Oy
Experienced Manager of Quality and Programme management with more than 15 years related work experience in industry.
Dr. Karol Tuchi, Senior Associate, Critical Chain Oy
Trainer, author of a series of lectures and training in organization design and construction process. He has over 10 years experience in the field of Six Sigma, which covers the following areas: product design and components according to customer requirements and internal and external standards, management of research product, the introduction of improvements in the production line using the tools and Lean Six Sigma, design of products and process for Design for Six Sigma transactional process design using DFSS, Lean, TPS, implementation in the organization of the methodology of Six Sigma, Design for Six Sigma, Lean Manufacturing, Lean Product Development process.
Piotr Czerederecki, Senior Associate, Critical Chain Oy
He is graduated from Warsaw University of Technology with mechanical design background. Later he has also attended the Project Management course at Warsaw School of Economics. He has almost 10 years of experience working in international environment in many different areas. He is specializing in statistical and reliability analyses. He’s main focus is the optimization of processes and products using probabilistic methods.
Nancy Tighe, Senior Associate, Critical Chain Oy
Nancy Tighe is a Project Management Professional (PMP®) and Microsoft Certified Professional (MCP) teaching Microsoft Project, and holds a Masters in Business Administration (MBA). She is a adjuncts at two New Jersey universities and is a member of the NJ Chapter of PMI. She presented “Missing Portfolio Management” at International Project Management Day Autumn 2011. Ms. Tighe comes from the IT world within the telecommunications industry where she worked for over 27 years as a project manager, integrator and leader of process improvement.
A much sought-after instructor and curriculum developer, Ms. Tighe works with global clients in the development and deployment of project management methodologies and tools. She has trained all over the world in various industries such as Aerospace, Banking, Construction, Defense, Energy, Finance, Government, Insurance, Pharmaceutical, Retail, Shipping and Telecommunications.
Price
The participation fee is 9,800 €/participant. The fee includes tuition, training materials and meals during the training days (travel and accommodation costs are not included).
In accordance with current regulations, Edutech training is VAT free. We reserve the right to change the price if there occurs change in VAT practices.
Enrolment
If the participant cancels the enrolment or the participant fails to take part in the programme, 50% of the fee will be charged. Should a problem arise, a registration can however be transferred to a colleague without any extra fee. In case of any changes please contact Edutech (+358(0)3 3115 11, edutech@tut.fi).
Further information
For more information and enrolment details, please contact Edutech´s Development Manager Karri Inkinen (Tel. +358 (0)40 8490 482, firstname.lastname@tut.fi) or Critical Chain´s CEO Kimmo Ivori (Tel. 358 (0)40 482 1694, firstname.lastname@criticalchain.fi).
Osmo Härkönen, V.P. Group Quality, Wärtsilä Corporation:
"Today’s customers expect high performance and top quality when they buy products, solutions and services. The quality is essential for the success of the companies. In order to be competitive in the market and to meet the quality expectations of the customers, one has to develop one´s offering - be it product, solution, or service – based on customer needs.