Research projects

‘Mithalli’ (2012 - 2014) aims to improve the effectiveness of existing performance measurement systems. It evaluates the maturity of performance management practices in Finnish organizations and develops new practices for improving the usage of existing measurement information. More information in Finnish. Contact person: Aki Jääskeläinen

‘Knowledge-based development of Tampere Region' (2012-2013) develops knowledge-related management practices to support strategic steering activities at regional level. Contact person: Jonna Käpylä

‘Innovative service metrics’ (2011-2013; in collaboration with Lappeenranta University of Technology) develops new metrics and measurement practices for service organizations. Contact person: Aki Jääskeläinen

‘ICT, service innovation and productivity’ (2011-2013; in collaboration with ETLA) analyses the potential of ICT to improve the productivity of service industries. Contact person: Antti Lönnqvist

‘Newwow’ (2010-2013; in collaboration with VTT, industry partners and the RYM Oy, which is the Strategic centre for Science, Technology and Innovation of the built environment in Finland) examines the possibilities of new ways of working (i.e., non-traditional work practices) in developing knowledge work productivity. Contact person: Antti Lönnqvist

‘Measuring the impacts of housing services for the homeless’ (2011-2012) examines the cost-effectiveness of novel housing policies. Contact person: Virpi Sillanpää

Recently, we have completed projects dealing with

the role of intellectual capital in the development of national prosperity
analyzing the productivity of the welfare service system at the City of Helsinki
defining ‘knowledge-intensity’ and classifying KIBS companies
public service productivity measurement
cost-effectiveness of services for the disabled
intellectual capital measurement in non-profit elderly care sector.