A new journal paper on predictive capabilities
08.12.2011 10:18
"Exploring the Critical Success Factors for Developing and Implementing: A Predictive Capability in Business", a paper by Harri Jalonen and Antti Lönnqvist is published in Knowledge and Process Management, Vol. 18. Iss. 4.
Predictive capability refers to the early recognition of business opportunities and threats, improved customer intimacy, and agile reaction to changes in the business environment. The paper deals with factors affecting the organisational change towards a predictive mode of operations.